General information about the Personal Data Protection Law

The Personal Data Protection Law No. 6698 (hereinafter referred to as KVKK) was adopted on March 24, 2016, and published in the Official Gazette dated April 7, 2016, numbered 29677. Some parts of the KVKK entered into force on the date of publication, and some on October 7, 2016.

Information in the capacity of data controller

In accordance with the KVKK No. 6698 and in the capacity of Data Controller, your personal data will be recorded, stored, updated, disclosed/transferred to 3rd parties in cases permitted by legislation, classified, and processed in the ways listed in the KVKK, within the framework explained on this page.

How your personal data may be processed

In accordance with the KVKK No. 6698, your personal data that you share with our Firm may be processed by us, in whole or in part, automatically or by non-automatic means provided that it is part of any data recording system, by being obtained, recorded, stored, modified, rearranged, in short, subject to any kind of processing performed on the data. Any operation performed on data within the scope of the KVKK is considered "processing of personal data."

Purposes and legal grounds for processing your personal data

The personal data you share,

• To fulfill the requirements of the services we provide to our customers in accordance with the requirements of the contract and technology, and to improve our products and services offered;
  
  
• To record identity, address, and other necessary information to identify the transaction owner within the scope of the Law on the Regulation of Electronic Commerce No. 6563, the Law on the Protection of Consumers No. 6502, and the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce published in the Official Gazette dated 26.08.2015 numbered 29457 prepared based on these regulations, the Regulation on Distance Contracts published in the Official Gazette dated 27.11.2014 and numbered 29188, and other relevant legislation;
  
  
• To organize all records and documents that will be the basis for processing in the field of Banking and Electronic Payment, electronic contracts, or paper media; to comply with the information storage, reporting, and notification obligations foreseen by legislation and other authorities;
  
  
• To be able to provide information to public prosecutors' offices, courts, and relevant public officials upon request and as required by legislation regarding issues of public security and legal disputes;

will be processed in accordance with the KVKK No. 6698 and relevant secondary regulations. Information about the third parties or organizations to whom your personal data can be transferred: The persons/organizations to whom your personal data that you share with our Firm can be transferred for the purposes stated above are; primarily IdeaSoft Yazılım San. ve Tic. A.Ş., which provides our Firm's e-commerce infrastructure, suppliers, cargo companies, and other persons and organizations related to the services provided, partner organizations from which we receive services and/or cooperate in the capacity of Data Processor to carry out our activities, domestic/international organizations, and other 3rd parties.

Method of collecting your personal data

Your personal data,

• Through forms on our Firm's website and mobile applications, with information such as name, surname, Turkish ID number, address, telephone, business or personal e-mail address; in the form of preferences on pages logged into using a username and password, IP logs of transactions performed, data containing navigation duration and details via cookie data collected by the browser, and location data;

• Orally, in writing, or electronically through our channels such as our sales and marketing department employees, branches, suppliers, other sales channels, paper forms, business cards, digital marketing, and call centers;

• Obtained from individuals who share their personal data for purposes such as establishing a commercial relationship with our Firm, applying for a job, making an offer, via business cards, resumes (CV), offering, etc., in a physical or virtual environment, face-to-face or remotely, orally or in writing or electronically;

• Additionally, data obtained indirectly from different channels, from websites, blogs, contests, surveys, games, campaigns and similar (micro) websites and social media, e-newsletter reading or clicking movements, data provided by publicly available databases, profiles and data open to sharing from social media platforms can be processed and collected.

Your personal data obtained before the KVKK came into force

Your personal data that was lawfully obtained through membership, electronic communication permission, product/service purchase, and other ways before April 7, 2016, which is the effective date of the KVKK, is also processed and stored in accordance with the terms and conditions set out in this document.

Transfer of your personal data abroad

Your personal data collected by any of the methods listed above, processed in Turkey or processed and stored outside of Turkey, may also be transferred to service intermediaries located abroad (to countries accredited by the Personal Data Protection Board and where there is sufficient protection regarding the protection of personal data), provided that it remains within the scope of the KVKK and in accordance with the purposes of the contract.

Storage and protection of personal data

Your personal data will be stored confidentially in our Firm's database and systems in accordance with Article 12 of the KVKK; it will not be shared with third parties in any way other than legal obligations and the regulations specified in this document. Our Firm is obliged to prevent the unlawful processing of personal data, to prevent unauthorized access, and to take software measures such as access management and physical security measures for the systems and databases where your personal data is hosted, in accordance with Article 12 of the KVKK. In the event that it is learned that personal data has been obtained by others through illegal means, the situation will be notified to the Personal Data Protection Board immediately, in writing, and in accordance with legal regulations.

Keeping personal data up-to-date and accurate

In accordance with Article 4 of the KVKK, our Firm has an obligation to keep your personal data accurate and up-to-date. In this context, for our Firm to fulfill its obligations arising from current legislation, our Customers must share their accurate and up-to-date data or update it via the website/mobile application.

Rights of the personal data owner in accordance with the KVKK No. 6698

Article 11 of the KVKK No. 6698 entered into force on October 7, 2016, and in accordance with the relevant article, the rights of the Personal Data Owner after this date are as follows: The Personal Data Owner may apply to our Firm (data controller) to;

1. Learn whether personal data is processed or not,
2. Request information if personal data has been processed,
3. Learn the purpose of processing personal data and whether they are used in accordance with their purpose,
4. Know the third parties to whom personal data is transferred domestically or abroad,
5. Request correction of personal data in case of incomplete or incorrect processing,
6. Request the deletion or destruction of personal data within the framework of the conditions provided for in Article 7 of the KVKK,
7. Request notification of these transactions to third parties to whom personal data has been transferred in case of correction, deletion, or destruction of personal data,
8. Object to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
9. Request the compensation of damages in case of loss due to unlawful processing of personal data,