GENERAL:

1. If you place an order electronically via the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

2. Buyers are subject to the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase.

3. Shipping costs, which are product shipment expenses, shall be paid by the buyers.

4. Each product purchased is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, the Buyers may terminate the contract.

5. The purchased product must be delivered complete and in accordance with the qualifications specified in the order, and with documents such as a warranty certificate and user manual, if any.

6. In the event that it becomes impossible to sell the purchased product, the seller is obliged to notify the buyer of this situation in writing within 3 days from the date they learn of this situation. The total price must also be refunded to the Buyer within 14 days.

IF THE PURCHASED PRODUCT PRICE IS NOT PAID:

7. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

SHOPPING MADE WITH UNAUTHORIZED USE OF CREDIT CARD:

8. After the product is delivered, if it is determined that the credit card with which the buyer made the payment was used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product subject to the contract to the SELLER within 3 days, with the shipping costs borne by the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:

9. If force majeure events occur that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The Buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of the delivery until the obstacle is removed. If the Buyer cancels the order; if they made the payment in cash, this fee is refunded to them in cash within 14 days from the cancellation. If the Buyer made the payment by credit card and cancels it, the product price is refunded to the bank within 14 days from this cancellation, although it is possible for the bank to transfer it to the buyer's account within 2-3 weeks.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

10. The Buyer shall inspect the goods/services subject to the contract before receiving them; they shall not accept damaged or defective goods/services such as those that are dented, broken, or have torn packaging from the cargo company. The goods/services received shall be deemed to be undamaged and sound. The BUYER is obliged to protect the goods/services with care after delivery. If the right of withdrawal is to be exercised, the goods/services should not be used. The invoice must also be returned with the product.

RIGHT OF WITHDRAWAL:

11. The BUYER may exercise their right to withdraw from the contract by refusing the goods without assuming any legal or criminal liability and without giving any reason, provided that they notify the SELLER via the contact information below within 14 (fourteen) days from the date of delivery of the purchased product to themselves or to the person/organization at the address indicated by them.

12. CONTACT INFORMATION FOR THE SELLER'S WITHDRAWAL NOTICE:

COMPANY

NAME/TITLE:

ADDRESS:

E-MAIL:

TEL:

FAX:

 

DURATION OF THE RIGHT OF WITHDRAWAL:

13. If the purchase is for a service, this 14-day period starts from the date the contract is signed. The right of withdrawal cannot be used in service contracts where the performance of the service has begun with the consumer's approval before the expiry of the right of withdrawal period. The notice regarding the Right of Withdrawal has been presented to the Buyer in the Distance Contracts and Cancellation Conditions, and the Buyer places the order with knowledge of the Withdrawal conditions.

14. Costs arising from the use of the right of withdrawal belong to the SELLER.

15. To exercise the right of withdrawal, it is mandatory to provide notification in writing or via the relevant method to the SELLER within the 14 (fourteen) day period via registered mail with return receipt, fax, e-mail, or the method notified by the SELLER, and that the product has not been used within the framework of the "Products for Which the Right of Withdrawal Cannot be Exercised" provisions stipulated in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

16. The invoice of the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning. Order returns whose invoices are issued on behalf of institutions will not be completed if a RETURN INVOICE is not issued.)

17. The return form and the products to be returned must be delivered complete and undamaged with their boxes, packaging, and, if any, standard accessories.

RETURN CONDITIONS:

18. The SELLER is obliged to refund the total price and the documents that put the BUYER under debt to the BUYER within a maximum of 10 days from the receipt of the withdrawal notice and to take back the goods within 20 days.

19. If there is a decrease in the value of the goods due to a fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate for the damages of the SELLER at the rate of their fault. However, the BUYER is not responsible for changes and deteriorations that occur due to the proper use of the goods or products within the right of withdrawal period.

20. In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount utilized within the scope of the campaign is cancelled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

21. According to the Regulation, it is not possible to return products prepared in line with the BUYER's request or clearly personal needs and not suitable for being sent back, underwear bottoms, swimsuit and bikini bottoms, makeup materials, disposable products, goods that are in danger of rapid deterioration or that have a high probability of exceeding their expiration date, products that are not suitable for return in terms of health and hygiene if their packaging is opened by the BUYER after delivery to the BUYER, products that are mixed with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines, except for those provided under a subscription contract, services performed instantly in an electronic environment or intangible goods delivered instantly to the consumer, and audio or video recordings, books, digital content, software programs, data recording and data storage devices, and computer consumables if their packaging has been opened by the BUYER. Furthermore, it is not possible to exercise the right of withdrawal for services whose performance has begun with the consumer's approval before the expiry of the right of withdrawal period, as per the Regulation.

22. Cosmetic and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) must be unopened, untested, intact, and unused in order to be returned.

23. According to the distance contracts regulation below; products for which the right of withdrawal cannot be exercised,

• Contracts for goods prepared in line with the consumer's requests or personal needs.

• Contracts for the delivery of goods that can deteriorate rapidly or expire quickly.

• Contracts for the delivery of goods whose protective elements such as packaging, tape, seal, or package have been opened after delivery; those not suitable for return in terms of health and hygiene.

• Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.

• Contracts for books, digital content, and computer consumables presented in a tangible medium if their protective elements such as packaging, tape, seal, or package have been opened after delivery of the goods.

• Contracts for leisure time evaluation for accommodation, goods transport, car rental, food and beverage supply, and entertainment or recreation purposes that must be done on a specific date or period.

• Contracts for services performed instantly in an electronic environment or intangible goods delivered instantly to the consumer.

DEFAULT AND LEGAL CONSEQUENCES

24. The BUYER accepts, declares, and undertakes that if they fall into default while making payment transactions with a credit card, they will pay interest and be liable to the bank within the framework of the credit card agreement between them and the cardholder bank. In this case, the relevant bank may resort to legal remedies; may demand the arising costs and attorney's fees from the BUYER, and in any case, if the BUYER falls into default due to their debt, the BUYER accepts that they will pay for the damages and losses suffered by the SELLER due to the delayed performance of the debt.

PAYMENT AND DELIVERY

25. By making a Bank Transfer or EFT (Electronic Funds Transfer), you can make payments to any of our ............, ........., bank accounts (TL).

26. You can benefit from online single payment or online installment options for all your credit cards via our site. In your online payments, the amount will be withdrawn from your credit card at the end of your order.